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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Mychef products

The group "New Technologies" offers for review the products of the plant Mychef: high-speed ovens, gastronomic ovens, compact steam convectors, combined baking and confectionery ovens, convection baking and confectionery ovens, semi-automatic packaging machines, automatic packaging machines, shock freezing cabinets, smoke generators, accessories
  • High-speed furnaces Mychef
    High-speed furnaces
    QUICK 1T, QUICK 1, etc.
  • Steam convectors Mychef
    Steam convectors
    CONCEPT6GN1/1TRANSVERSE, etc.
  • Combined baking and confectionery ovens Mychef
    Combined baking and confectionery ovens
    iBAKE 4 TRAYS, etc.
  • Semi-automatic Packaging Machines Mychef
    Semi-automatic Packaging Machines
    goSENSOR S et al.
  • Automatic Packaging Machines Mychef
    Automatic Packaging Machines
    iSensor 's et al.
  • Shock Freezing Cabinets Mychef
    Shock Freezing Cabinets
    MYCHILL 3 GN 2/3, etc.
  • Smoke generators Mychef
    Smoke generators
    MYCHA181 et al.
  • Accessories Mychef
    Accessories
    Hoods, probes, etc.

NEW TECHNOLOGIES GROUP

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